Returns Policy
You may return most new, unopened items within 60 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please email customercare@vivantskincare.com
What To Expect
What You’ll See
Reduced inflammation and dryness.
What You’ll Feel
Softer, more hydrated skin with improved elasticity and strengthened skin barrier.
What You Should Know
Cleansing Milk is gentle enough for use on baby’s skin.
Hydrating, non-comedogenic cream formula cleanses without feeling heavy or greasy.
How To Use
Regimen Step: One
Frequency: Twice daily - AM and PM
Method: Shake well before use. Work into a lather and massage in a gentle, circular motion. May be used on face and body.
Pro tips:
For makeup removal, apply Cleansing Milk to a cotton pad, wipe away makeup, and rinse.
Mix with Vivant’s Buffing Grains for a gentle exfoliating cleanse.
Ingredients
Key Ingredients:
Grape Seed Oil: A hydrating agent rich in nutrients and free-radical fighting antioxidants. Helps tighten skin and combat effects of UV radiation.
Glycerin: A natural and sustainable skin humectant.
Mineral Oil: Odorless and non-comedogenic emollient.
Ingredients:
Water, Mineral Oil, Disodium Cocoamphodiacetate, Vitis Vinifera (GRAPE) Seed oil, Glycerin, Propylene Glycol, Glyceryl Stearate, Cetyl Alcohol, PEG-100 Stearate, Carbomer, Sodium Hydroxide, Ethylhexylglycerin, Phenoxyethanol, Hydroxyethylcellulose, BHT
Customer Reviews
The quality of the products is excellent and of the 4 I selected, 2 are perfect the other 2 just aren’t right for me.
The cleanser isn’t enough to remove make up. I purchased this one bc it was nourishing, but it doesn’t cleanse enough for me.
The moisturizer is too light. I need something richer.
Dear Amber,
Thank you for taking the time to leave a review about our products. We are happy to learn that two of the products were good for your skin, but not happy that two of the products were not to your liking. Let us make it better!
For the Moisturizer, you can try the Marine Skin Nourishment Cream, it is an intensely hydrating Moisturizer that replenish and restore suppleness and elasticity. The Cleansing Milk is a very good cleanser that provides gentle cleansing to sensitive skin. For make up removal, apply to cotton pad and swipe away make up.
If you would like to book a free virtual consultation, please go to vivantskincare.com/pages/face-to-face and we can help you by recommending the best products for your skin type and skin concern.
The Vivant Team!
I really like this cleanser. This winter is really drying out my skin so i switched to the cleansing milk. It is very gentle and has helped improve the dryness of my skin.
Dear Kimberly,
Cleansing Milk is actually intended for exactly that, hydration! We have a lot of customers who love it in general and some of them definitely love it during the winter. Thank you for the review.
-Vivant Team
My skin usually gets very dry and sensitive during the winter time, and this milk wash is so gentle it’s amazing!
Dear Visalina,
We are delighted to hear that you love our Cleansing Milk and that it keeps you hydrated during the winter!! Thank you for leaving a review about the product!
- Vivant Skincare
my esthetician recommended i use this for my first cleanse in the evenings and since I have started doing this, my skin has looked a lot better! especially after the double cleanse, I have been able to see a huge difference with clearer complexion, though I wish it were unscented. It is very velvety and feels really nice on the skin.
Thank you so much for this great review! The cleansing milk is truly a wonderful cleanser and a fantastic option as a first cleanse. We are so happy that is has worked great for you!
I have always loved this product and it will also remove your make-up!
Thank you for your review. We are glad that you are loving Cleansing Milk!
THE REGIMEN
VIVANT SKINCARE BLOG + NEWS
Customer Reviews
The quality of the products is excellent and of the 4 I selected, 2 are perfect the other 2 just aren’t right for me.
The cleanser isn’t enough to remove make up. I purchased this one bc it was nourishing, but it doesn’t cleanse enough for me.
The moisturizer is too light. I need something richer.
Dear Amber,
Thank you for taking the time to leave a review about our products. We are happy to learn that two of the products were good for your skin, but not happy that two of the products were not to your liking. Let us make it better!
For the Moisturizer, you can try the Marine Skin Nourishment Cream, it is an intensely hydrating Moisturizer that replenish and restore suppleness and elasticity. The Cleansing Milk is a very good cleanser that provides gentle cleansing to sensitive skin. For make up removal, apply to cotton pad and swipe away make up.
If you would like to book a free virtual consultation, please go to vivantskincare.com/pages/face-to-face and we can help you by recommending the best products for your skin type and skin concern.
The Vivant Team!
I really like this cleanser. This winter is really drying out my skin so i switched to the cleansing milk. It is very gentle and has helped improve the dryness of my skin.
Dear Kimberly,
Cleansing Milk is actually intended for exactly that, hydration! We have a lot of customers who love it in general and some of them definitely love it during the winter. Thank you for the review.
-Vivant Team
My skin usually gets very dry and sensitive during the winter time, and this milk wash is so gentle it’s amazing!
Dear Visalina,
We are delighted to hear that you love our Cleansing Milk and that it keeps you hydrated during the winter!! Thank you for leaving a review about the product!
- Vivant Skincare
my esthetician recommended i use this for my first cleanse in the evenings and since I have started doing this, my skin has looked a lot better! especially after the double cleanse, I have been able to see a huge difference with clearer complexion, though I wish it were unscented. It is very velvety and feels really nice on the skin.
Thank you so much for this great review! The cleansing milk is truly a wonderful cleanser and a fantastic option as a first cleanse. We are so happy that is has worked great for you!
I have always loved this product and it will also remove your make-up!
Thank you for your review. We are glad that you are loving Cleansing Milk!