Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
Any changes or cancellations to orders must be made before an order is shipped. If your order has not yet shipped, please have your order number ready and contact our Customer Care team at info@vivantskincare.com
Orders placed ship within 48 business hours.
Once your order ships, it usually arrives within three to five business days.
We ship to US addresses, including Alaska and Hawaii, and US territories.
For specific details email info@vivantskincare.com
Orders within the U.S. ship via UPS. Orders to U.S. territories ship via USPS.
Shipping is free on all orders of $75 and above. If your order is less than $75, the shipping fee is $10.
You can email us at info@vivantskincare.com with your questions or schedule a one-on-one complimentary online consultation with one of our licensed aestheticians by clicking here.
Your ultimate satisfaction is our goal. We gladly accept returns for purchases made on vivantskincare.com within 60 days of the purchase date. All returns must be pre-approved by our Customer Care team and include a valid return authorization number.
For our full return/refund policy and/or to initiate a return, please click here.
Please also note that regimen bundles purchased at special pricing must be returned as a complete set. Individual products from a bundle are not eligible for separate return or refund.
Vivant products are scientifically formulated for all skin tones and types.
We recommend booking an online consultation for personalized guidance. Product descriptions and intensity scales located on the product pages of our website will also provide guidance. For an online consultation click here.
Yes, all Vivant products are non-comedogenic.
USP grade ingredients meet the high-quality standards of the United States Pharmacopeia (USP), which sets standards for quality, purity, and strength. USP-grade ingredients meet a high standard of purity, far exceeding requirements for many other grades.
You can email us at info@vivantskincare.com with your questions.
You can email us at info@vivantskincare.com or schedule a one-on-one complimentary virtual consultation by clicking here.
Our complimentary virtual consultations connect you with one of our in-house licensed aestheticians who understands the science of skin and can help you target your specific concerns. They can answer your skincare questions and help you find the products that are right for you.
Vivant products are carried by select med spas and physician offices. Click here for our locator map to find a location near you.
