Contact Us
Phone: 1 855 484 8268
Email: info@vivantskincare.com
Customer Service Hours
Monday thru Friday - 9am to 5pm
Finding the right skincare routine can sometimes be overwhelming, but you don’t have to figure things out alone. Vivant’s complimentary online consultations connect you with a licensed aesthetician who understands the science of skin and can help target your specific concerns and build a regimen that’s right for you.
No fees, no pressure, no minimum purchase — just professional insight to help you achieve your skincare goals.
Q: Why do I need an online consultation?
A: A consultation helps you get the most from your skincare. Every skin is different, and products that work for one person may be too mild or too strong for another. During your consultation, a Vivant licensed aesthetician will assess your skin, current concerns, and goals to create a customized regimen that’s right for you.
Q: Why do you suggest I schedule an online consultation?
A: An online consultation ensures you’re choosing products with the right intensity and formulation for your skin. When choosing products with actives, selecting the correct strength and combination makes all the difference in achieving visible results without irritation.
Q: What are the benefits of a Vivant online consultation?
A: A Vivant consultation gives you:
Q: Is there a charge for the consultation?
A: No. Vivant online consultations are completely free of charge. There’s no obligation to buy, and no minimum purchase required.
What if I don’t want a consultation?
That’s completely fine. You’re welcome to explore and shop our products on your own. However, we encourage a consultation for anyone new to Vivant or using actives such as Retinoid or Mandelic Acid.
Q: Who will I be speaking with during my consultation?
A. Vivant consultations are conducted by our licensed aestheticians who are trained in Vivant’s clinical formulations and skin care protocols. They understand the science of skin and how to match products to skin types and concerns to optimize results.
Q: How does the online consultation work?
A: The first step is scheduling a date and time for your consultation here. Then, you’ll receive a link where you will connect with your aesthetician virtually. You can share your skincare history, photos, or current products if you wish. Together, you’ll discuss your goals and create a customized regimen that fits your needs, lifestyle, and comfort level.
Q: Why do I need to upload a photo of my skin?
A: Your photo helps us accurately evaluate your skin’s condition and recommend the most appropriate products and strengths. Lighting and camera quality can reveal details like pore size, texture, and pigmentation that may not be visible in video or written descriptions. Photos make your consultation more precise and your regimen more personalized.
Q: How should I take my photo for the consultation?
A: For best results:
A clear, well-lit photo helps tailor your recommendations with professional accuracy.
Q: Am I required to make a purchase after my consultation?
A: No purchase is required. Our consultations are designed to educate and guide you—never to pressure you. You’ll receive personalized recommendations, and you can decide what, when, or if you’d like to purchase.
Q: Why do I need an online consultation?
A: A consultation helps you get the most from your skincare. Every skin is different, and products that work for one person may be too mild or too strong for another. During your consultation, a Vivant licensed aesthetician will assess your skin, current concerns, and goals to create a customized regimen that’s right for you.
Q: Why do you suggest I schedule an online consultation?
A: An online consultation ensures you’re choosing products with the right intensity and formulation for your skin. When choosing products with actives, selecting the correct strength and combination makes all the difference in achieving visible results without irritation.
Q: What are the benefits of a Vivant online consultation?
A: A Vivant consultation gives you:
Q: Is there a charge for the consultation?
A: No. Vivant online consultations are completely free of charge. There’s no obligation to buy, and no minimum purchase required.
What if I don’t want a consultation?
That’s completely fine. You’re welcome to explore and shop our products on your own. However, we encourage a consultation for anyone new to Vivant or using actives such as Retinoid or Mandelic Acid.
Q: Who will I be speaking with during my consultation?
A. Vivant consultations are conducted by our licensed aestheticians who are trained in Vivant’s clinical formulations and skin care protocols. They understand the science of skin and how to match products to skin types and concerns to optimize results.
Q: How does the online consultation work?
A: The first step is scheduling a date and time for your consultation here. Then, you’ll receive a link where you will connect with your aesthetician virtually. You can share your skincare history, photos, or current products if you wish. Together, you’ll discuss your goals and create a customized regimen that fits your needs, lifestyle, and comfort level.
Q: Why do I need to upload a photo of my skin?
A: Your photo helps us accurately evaluate your skin’s condition and recommend the most appropriate products and strengths. Lighting and camera quality can reveal details like pore size, texture, and pigmentation that may not be visible in video or written descriptions. Photos make your consultation more precise and your regimen more personalized.
Q: How should I take my photo for the consultation?
A: For best results:
A clear, well-lit photo helps tailor your recommendations with professional accuracy.
Q: Am I required to make a purchase after my consultation?
A: No purchase is required. Our consultations are designed to educate and guide you—never to pressure you. You’ll receive personalized recommendations, and you can decide what, when, or if you’d like to purchase.