Returns Policy
You may return most new, unopened items within 60 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please email customercare@vivantskincare.com
What To Expect
What You’ll See:
A reduction in acne lesions and scarring, smoother, softer, healthier skin. This emollient, non-greasy, extra potent Vitamin A and Lactic Acid formula helps clear and control breakouts on problem areas including back and chest. If excessive irritation develops, temporarily discontinue use and resume use every third day.
How To Use
Start usage every two days and progress to more frequent usage as needed. Apply to affected area. Skin must be acclimated to Exfol-A Forté™ prior to use of this product. Not for use on face except under the care of a doctor. Do not use on rosacea or melasma.
Ingredients
Key Ingredients:
Lactic Acid:
Alpha Hydroxy Acid (AHA) derived from fermented milk. Gentler than other AHAs. Exfoliates dead skin, encourages cell renewal, aids in regulating H and acts as moisture binder.
Retinyl Propionate (Vitamin A)
Developed and patented by Dr. James E Fulton, the most effective non-prescription retinoid available. Helps diminish the appearance of fine lines and wrinkles, while protecting from further photo-aging and free radical damage.
Ingredients:
Water, Mineral Oil, Lactic Acid, Propylene Glycol, Vitis Vinifera (Grape) Seed Oil (Grape Seed Oil), Glyceryl Stearate, PEG-100 Stearate, Retinyl Propionate, Sorbitan Sesquioleate, Caprylic/Capric Triglyceride, Emulsifying Wax, Polyacrylamide, C13-14 Isoparaffin, Laureth-7, Dimethicone, BHT, Disodium EDTA, Ethylhexylglycerin, Phenoxyethanol
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