Returns Policy
You may return most new, unopened items within 60 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please email customercare@vivantskincare.com
What To Expect
What You’ll See
Some light flaking is normal as Benzoyl Peroxide flushes pores and peels impactions. Skin will appear clearer and smoother with regular usage.
What You’ll Feel
Skin may feel dry or tight initially as skin acclimates to Benzoyl Peroxide. If excessive dryness or peeling occurs, reduce application to once a day or every other day until skin calms.
What You Should Know
Benzoyl Peroxide is the strongest non-prescription acne fighter available.
This product may bleach fabric.
Discontinue use if excessive peeling develops in sensitive areas. In cases of persistent redness or itching, contact your skin care therapist to learn about possible Benzoyl Peroxide allergies.
How To Use
Regimen Step: One
Frequency: One to three times daily - AM and PM. Start usage every other day and progress to up to three times daily for severe acne.
Method: Wet face. Gently work into a lather with fingertips and massage over skin for at least one minute, avoiding the eye area. For maximum effect, especially on back and chest, leave on for three to five minutes. Rinse thoroughly and pat dry.
Pro tips:
Use with Vivant’s 10% Benzoyl Peroxide Gel Medication as a booster in an acne controlling regimen.
Apply sunscreen before UV exposure while using this product.
Ingredients
Key Ingredients:
Benzoyl Peroxide (3%): An organic compound that penetrates pores and releases oxygen to kill acne-causing bacteria. The most effective over-the-counter acne treatment.
Eco-friendly Microbeads: Biodegradable, and sustainable exfoliating beads made from the fiber of wood and plants.
Glycerin: A natural and sustainable skin humectant.
Ingredients:
Water, Ammonium Lauryl Sulfate, Glycerin, Cellulose Acetate, Propylene Glycol, Disodium Cocoamphodiacetate, Carbomer, Sodium Hydroxide, Fragrance, Red 36.